Acceptable Use Policy

Effective Date: 2026-05-29


Purpose

This Acceptable Use Policy ("AUP") describes what is allowed and prohibited when using Lantern and the related Products and Services. It is part of our Terms of Service. Violations may result in suspension or termination of your account, and in serious cases referral to law enforcement.


What you can do


What you cannot do

Misuse of Lantern

Illegal or harmful activity

Technical abuse

Misrepresentation


Reporting violations

If you observe a violation of this AUP — including by Scout itself — please email security@lanternlearning.io or safety@lanternlearning.io.

For COPPA-related concerns: privacy@lanternlearning.io.


Consequences

Violations may result in:

  1. Warning: for minor or unintentional violations
  2. Suspension: for significant violations, pending investigation
  3. Termination: for severe violations or repeated minor violations
  4. Legal action: where Scout's rights or other users' rights are harmed
  5. Referral to law enforcement: for criminal conduct

Termination triggers data deletion per our retention schedule, except for records we are required to retain (consent records — 7 years).


Appeals

If you believe enforcement action against your account was incorrect, email legal@lanternlearning.io within thirty (30) days. We will review and respond within ten (10) business days.


Updates

This AUP may be updated as new misuse patterns emerge. Material updates are announced via the Parent App and email.


Contact

legal@lanternlearning.io security@lanternlearning.io safety@lanternlearning.io


Questions? Email privacy@lanternlearning.io. To file a complaint, contact the FTC at reportfraud.ftc.gov or your state attorney general.