Your Privacy Choices

Effective Date: 2026-05-29

Your rights

If you are a resident of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Florida (Digital Bill of Rights), or another US state with a comprehensive privacy law, you have certain rights regarding personal information about you and your child.

What Scout does NOT do

Most opt-out rights apply to data sales, targeted advertising, or sensitive personal information processing. Scout does not:

• Sell personal information
• Share personal information for cross-context behavioral advertising
• Profile users for advertising purposes
• Process sensitive personal information for purposes other than providing the Products and Services

So most opt-out toggles don't apply to Scout because we don't do those things in the first place. We document this here for transparency.

What you can still do

Even without selling/sharing, you have:

Right to Know

You can request that we tell you:

• The categories of personal information we have collected about you and your child
• The categories of sources from which we collected it
• The business or commercial purpose for collecting it
• The categories of third parties with whom we share it
• The specific pieces of personal information we have about you

How: Email privacy@lanternlearning.io or use the Parent App → Settings → Privacy Request.

Right to Delete

You can request that we delete personal information we have collected from you and your child.

How: Parent App → Settings → Delete account (full delete), or Parent App → Sessions → Delete individual sessions, or email privacy@lanternlearning.io.

Exceptions: Some data we must retain by law (consent records — 7 years). We will retain only the minimum required fields, not session content.

Right to Correct

You can request correction of inaccurate personal information.

How: Parent App → Settings → Edit child profile, or email privacy@lanternlearning.io.

Right to Limit Use of Sensitive Personal Information

Sensitive personal information we collect includes:

• Voice audio (transient — biometric category)
• Children's personal information

We use sensitive personal information only to provide the Products and Services as described in the Privacy Policy. We do not use it to infer characteristics about you.

If you wish to limit further use, contact privacy@lanternlearning.io. We will confirm cessation or explain any retention required by law.

Right to Portability

You can request a copy of personal information we have about you in a machine-readable format.

How: Parent App → Settings → Export. We email a JSON + CSV bundle within thirty (30) days.

Right to Opt Out of Automated Decisionmaking

To the extent any Scout system makes automated decisions about you that produce legal or similarly significant effects, you can opt out.

Scout's automated decisions: Lantern selects content adapted to your child's level. This is profiling for personalization, not for decisions producing legal or similarly significant effects. Opt-out: turn off personalization in Parent App → Settings.

Right to Non-Discrimination

We will not discriminate against you for exercising any of these rights. We will not deny services, charge different prices, or provide different quality to you for exercising your rights.

How to exercise rights

Online: Parent App → Settings → Privacy

Email: privacy@lanternlearning.io

Mail: 65 Mission Trail Rd, Woodside, CA 94062 — clearly state your request, the child's account email, and your contact info.

We will:

1. Acknowledge your request within ten (10) business days
2. Verify your identity (we may ask for the email on your account + something only you would know)
3. Respond within forty-five (45) days (extendable once by 45 days if reasonably necessary; we'll notify you)

For COPPA-related requests (parents of children under 13), we respond within seven (7) days.

Authorized agents

You may designate an authorized agent to make a privacy request on your behalf. We will require:

• Written, signed authorization from you
• Verification of your identity directly

State-specific notes

California

This Privacy Notice serves as our CCPA/CPRA notice at collection. We are a "business" under CCPA. We do not "sell" or "share" personal information. We do not use sensitive personal information for purposes other than as permitted under CCPA §1798.121(a). California residents under 16 may not opt-in to a "sale" because we do not "sell."

For California residents, the categories of personal information we have collected in the past 12 months are listed in our Privacy Policy §3.

Virginia, Colorado, Connecticut

These state laws give you rights similar to California's. We honor all of them. Exercise via the same channels.

Florida

Florida's Digital Bill of Rights and Children's Privacy law apply. We honor the rights of Florida parents over their children's data through the same channels above. Florida residents may also direct complaints to the Florida Attorney General. Scout does not collect biometric information, precise geolocation, or sensitive personal information from children, so Florida's heightened-protection categories do not apply.

Other states

If your state's law gives you privacy rights not described here, we will honor them. Contact privacy@lanternlearning.io.

Children's privacy

For COPPA-specific parent rights (US, kids under 13), see childrens-privacy.md.

Updates

This document is updated when state privacy laws change or our practices change. Check the date at the top.

Questions? Email privacy@lanternlearning.io. To file a complaint, contact the FTC at reportfraud.ftc.gov or your state attorney general.