Contact
Last Updated: 2026-07-13 2026-07-13: editorial correction of the operator's legal name (Scout Learning Labs → Scout Learning Lab LLC); no substantive change.
Scout Learning Lab LLC
Legal name: Scout Learning Lab LLC Brand: Scout (company), Lantern (product) State of incorporation: Wyoming Registered agent: Northwest Registered Agent Principal place of business: 65 Mission Trail Rd, Woodside, CA 94062
| Purpose | Address | Response time |
|---|---|---|
| Privacy inquiries (incl. COPPA) | privacy@lanternlearning.io | 7 days for COPPA, 30 days otherwise |
| Safety concerns | safety@lanternlearning.io | 5 business days |
| Security disclosures | security@lanternlearning.io | 2 business days for ack |
| Legal questions | legal@lanternlearning.io | 10 business days |
| Customer support | support@lanternlearning.io | 2 business days |
| Accessibility feedback | accessibility@lanternlearning.io | 5 business days |
| Press inquiries | press@lanternlearning.io | 5 business days |
| DMCA notices | dmca@lanternlearning.io | 5 business days |
| Research cohort | cohort@lanternlearning.io | 5 business days |
| AI-specific questions | ai-questions@lanternlearning.io | 10 business days |
Phone
(310) 962-0091
Postal mail
Scout Learning Lab LLC 65 Mission Trail Rd, Woodside, CA 94062
For DMCA notices, attention "DMCA Agent." For legal service, attention "Legal."
Web
- Main site: https://lanternlearning.io
- Consent dashboard (account, consent, data rights): https://consent.lanternlearning.io
- Trust Center: https://consent.lanternlearning.io/legal/trust-center
Regulators and third-party complaint channels
If we cannot resolve your concern directly, you may contact:
- FTC (for COPPA, deceptive practices): https://reportfraud.ftc.gov
- Your state attorney general (for state privacy law violations)
- Federal Trade Commission — reportfraud.ftc.gov
- Your state attorney general
- FCC (for telecommunications complaints, e.g., unsolicited marketing)
Data protection officer
Scout does not currently have a designated Data Protection Officer (not required under US law for our current scale). For data protection inquiries, contact privacy@lanternlearning.io.
EU representative
Scout does not currently operate in the EU. If we expand, we will appoint an Article 27 representative and update this document.
Questions? Email privacy@lanternlearning.io. To file a complaint, contact the FTC at reportfraud.ftc.gov or your state attorney general.