Trust Center

Effective Date: 2026-05-29

Trust at Scout

Scout makes Lantern, an AI tutor for kids. Building software for children is a privilege and a responsibility. This page is the front door to how we earn that trust.

Five things to know

1. We don't sell or share data. Children's data is not used for advertising, not used to train AI models, and not shared with any third party except the small set of service providers we need to run the product. Full list: subprocessors.md.
2. Voice doesn't live in our cloud. Your child's voice is processed in the moment — to transcribe it and to let Lantern talk back — and is never stored in our cloud. The transcript stays on your local device. (During the friends-and-family pilot, a short reading-practice recording stays on the family device for up to a day or two.) See privacy-policy.md §3.2.
3. Parents control everything. View, export, correct, delete, pause, withdraw consent. Always. See security.md → Parent Controls.
4. Safety guardrails on every conversation. Lantern will not discuss inappropriate topics with your child. See safety.md.
5. Independent oversight. Scout is not currently a member of any FTC-approved COPPA Safe Harbor program; SOC 2 timeline TBD.

Documents

Read first

• Privacy Policy — what we collect, how we use it, who we share with
• Direct Notice (COPPA) — short-form notice required before consent collection
• Children's Privacy Policy — COPPA-specific long-form policy
• Terms of Service — the agreement for using Lantern

Trust pages

• Safety — AI conversation guardrails
• Security — how we protect data
• AI Disclosure — which AI models we use, how, why
• Your Privacy Choices — California opt-outs

Operational

• Subprocessors — vendors we use
• Data retention — how long we keep things (see the Privacy Policy retention section)
• Acceptable Use — what's allowed
• Cookie Policy — website tracking
• Accessibility Statement — ADA / WCAG
• DMCA Policy — copyright complaints
• Contact — how to reach us

Specialized

• Research Cohort Addendum — for families participating in research
• Hardware EULA — Lantern device end-user license
• Refund Policy — hardware returns
• Data Processing Addendum — B2B template (schools, clinics)

How to contact us

• General privacy: privacy@lanternlearning.io
• Safety concerns: safety@lanternlearning.io
• Security disclosures: security@lanternlearning.io
• Legal: legal@lanternlearning.io
• Postal mail: 65 Mission Trail Rd, Woodside, CA 94062
• Phone: (310) 962-0091

We respond to COPPA-related parent requests within seven (7) days.

Updates to this page

We update the Trust Center whenever any linked document changes materially. Where a change affects your consent, we ask you to re-review it the next time you sign in to the consent dashboard.

Questions? Email privacy@lanternlearning.io. To file a complaint, contact the FTC at reportfraud.ftc.gov or your state attorney general.